To request for an order cancellation please email us the order with product name, original proof of purchase receipt and issue at customercare@laam.pk and our customer care agent will get in contact with you. Alternatively you can call us on +92 316 7776158 from Monday to Saturday between 10:00 am - 6:00 pm (Pakistan Standard Time). Further, to proceed with the case, your purchase should be sent back to us within 14 days of receiving your order.